Sandgate Hotel - Folkestone

8-9 Wellington Terrace, The Esplanade, Folkestone, United Kingdom, CT20 3DYshow map
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Highlights
6
GoodBased on  74 reviews
Overview

Sandgate Hotel is a 2-star venue positioned about 5 km from East Cliff and Warren Country Park.

The property is situated 10 km away from Marsh Maize Maze. The venue is set 30 minutes' walk from Folkestone center.

Guests will find Sandgate, Castle Bay (opp) bus stop next to Sandgate Hotel. The hotel is located within 65 km distance of London Southend airport.

Rooms

Sandgate Hotel welcomes guests to take advantage of climate control, multi-channel television, a private balcony, a personal computer and IDD phone supplied in the rooms. The rooms look on to the sea. Sandgate Hotel offers bathrooms fitted with a bathtub, a shower and a hairdryer.

Eat & Drink

Guests can enjoy meals of contemporary and English cuisine at Earl of Clarendon situated within a 5-minute walk of the property.

Services

Sandgate Hotel provides guests with 24-hour front desk, room service and newspaper service.

Relax

On-site leisure options feature a sun deck and a golf course.

Internet

Wireless internet is available in the hotel rooms for free.

Guest Parking

Public parking is possible at a location nearby for free.

Number of rooms:   14.

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Facilities
Free Wi-Fi

Free Wi-Fi in rooms

Parking

Off-site car park

Luggage storage
24-hour services

24-hour reception

Food/ Drinks

Bar/ Lounge area

Restaurant

Elevator

Lift

Sports activities

Golf course

Breakfast

In-room breakfast

Sports & Fitness

  • Golf course

Services

  • Room service
  • Newspaper service

Dining

  • In-room breakfast
  • Restaurant
  • Bar/ Lounge area
  • Special diet menus

Business

  • Meeting/ Banquet facilities

Spa & Leisure

  • Sun terrace

Room view

  • Sea view

Room features

  • Free Wi-Fi in rooms
  • Heating
  • Terrace
  • Tea and coffee facilities

Media

  • AM/FM alarm clock

Room decor

  • Carpeted floor
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Good to know
Check-infrom 3 pmFREECheck-out07:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
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Rooms and availability

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Location
  • Restaurants
  • City landmarks
The Sandgate HotelThe Sandgate Hotel100 ft8-9 Wellington Terrace
The FountainThe Fountain300 ft171 Seabrook Road
Earl of ClarendonEarl of Clarendon300 ftBrewers Hill
Bar vasaBar vasa700 ftSandgate Esplanade
The Ship InnThe Ship Inn2500 ft65 Sandgate High Street
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Royal Victoria HospitalRoyal Victoria Hospital1.8 mi
Folkestone Rugby ClubFolkestone Rugby Club1.9 mi
Folkestone Central Railway StationFolkestone Central Railway Station1.6 mi
Eurotunnel UKEurotunnel UK1.7 mi
Folkestone HarbourFolkestone Harbour2.3 miThe Stade
Dover BeachDover Beach8.5 miSeafront, Dover
Dover MuseumDover Museum8.5 miDover Discovery Centre Market Square
Dover CastleDover Castle9.0 miCastle Hill Road
White Cliffs of DoverWhite Cliffs of Dover9.8 miUpper Road Langdon Cliffs
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Getting around
Airports
Lydd (LYX)11.7 mi
Rochester (RCS)33.5 mi
Train
Folkestone Central Railway Station1.7 mi
Eurotunnel UK1.7 mi
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Reviews
6.4
GoodBased on  74  reviews
  • 7.4
    Very good

    The location was lovely and peaceful with a great seaview from the room and bar terrace. The staff were very obliging , polite and apologetic for "everything" that went wrong. The room was tastefully decorated but still in need of a lick of paint and new furniture. Duvets were a plus point, as opposed to blankets, and the beds were more comfortable than in the previous occupant's opinion. (Their survey sheet was left in the room for us to read, due to lack of staff competence!) With a bit of attention to detail the hotel could tick all the boxes but the owner seems to be resting on their laurels, maybe becauses of finances or the lack of competion in the area!

    The hotel didn't check their reservations so our double seaview had been taken. We had to take a basic twin with a window that wouldn't stay open, which meant the room became too hot during the day. The toilet didn't flush very well and the towels were old. The food tasted fine, although cold, and the selection was very limited. The chef prepares fancy food and not popular menus. We were still hungry after dinner and breakfast, and we are not big eaters! If you don't eat full english there isn't much else apart from cereal. The fruit juice remained empty until I managed to track down a member of staff and then there weren't any glasses. We had to wait 20 mins for a table at breakfast. disorganized and unprofessional in two words!

  • 4.2
    Guest rating

    The view of the sea from the bedroom

    Staff uninterested by their hotel customers. 45 minutes wait to get our breakfast. we were told the chef was slow that day! Stained carpets in the bedroom. the shower attachement fall in the bath. it was never properly fixed I guess. in the restaurant the seat of my chair felt on the floor when I got up. ever heard of faulty towers? When we remarked on these problems the manager did not ever both to anwers, let alone apologising

  • 4.6
    Guest rating

    Location

    The hotel needs a serious makeover and cleaners to keep it clean. A new chef is also needed I don't know when the carpets were last cleaned. We were in room 8 and it was very clean. Our booking showed a double with balcony and room 8 didn't have this. We were given a bottle of wine to compensate this which was way off in comparison.

  • 7.4
    Very good

    Room was adequate and the food good

    Reception being the bar as well

  • 4.2
    Guest rating

    Staff were polite

    Being asked to pay for the room before even seeing it and also before even staying there. Room 'poor' and could have been cleaner. Shower curtain did not cover the whole of the bathroom window therefore making it impossible for you to take a shower without being seen by the houses on the hill overlooking the hotel! (The bathroom glass was clear). The curtains for the room were more like voiles and therefore were incapable of actually blocking anything and you daren't have your light on for the houses overlooking the window could see directly in - no privacy!!! One of the lightbulbs was out but staff did nothing about it when it was mentioned to them at reception- staff polite but disinterested in making you feel comfortable.

  • 6.6
    Good

    Staff were very friendly and facilities were good. Breakfast was nice. The location is excellent.

    You need better beds. There were a number of us staying and we all commented on the lumpy beds. The hotel is mid range in terms of price, so I would expect the bed to be of a good standard. Pretty basic in somewhere to stay in to sleep.

  • 7.0
    Very good

    We wanted to look out to the sea and the sandgate offered that

    The traffic was constant day and night and would benifit from double glazing

  • 7.0
    Very good

    The position was excellent for us as we were overnighting on the way to the Tunnel. The rooms were clean and freshly decorated and the first room was large and very well dressed, the second time we stayed the room was smaller but perfectly adequate.

    Parking was really an issue as it advertised on site parking with reservations, we reserved but the car park is very small (3 spaces?) and a large car is almost impossible to park. There is however plenty of on road parking dirctly outside.

  • 9.6
    Exceptional

    I stayed at the hotel the night before a long drive through France with my 2 dogs. I wasn't expecting too much for the price but was very pleasantly surprised! Staff very polite & friendly. Quiet room.

    Wished I could have had a takeaway breakfast though as had to leave really early!

  • 5.8
    Guest rating

    We chose this hotel for the position, overlooking the sea and plentiful free parking.

    Room on the small side although very clean, and small double bed with a very firm mattress. Very low and difficult to get out of for pensioners! No dressing table or mirror, hair styling and applying make-up had to be done by standing in front of an eye level wall mirror. Breakfast poor, both our sausages and bacon were too hard to eat, obviously had been cooked much earlier and reheated.

  • 2.8
    Guest rating

    From the lack of a reception desk, to a dirty room, to taking 2 hours to serve a simple 2 course meal, to being raided by police and myself and my partner leaving in disgust, choose any one of the above

  • 9.2
    Superb

    We used this hotel as a stopover to get to France using the Euro Tunnel but it was a shame we didn't stay longer. Friendly staff, flexibility (able to check out early and get Takeaway breakfast), clean, well decorated room, great view of the sea (not from our room though).

    Wifi connection was a bit unreliable.

  • 8.8
    Superb

    Lovely bed, duvet and pillows

    Poor bathroom - loose floor tiles - poor shower; small breakfast tables.

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Highlights
6
GoodBased on  74 reviews
Good to know
Check-infrom 3 pmFREECheck-out07:00-11:00FREE
Children & extra bedsThere are no extra beds provided in a room. 
PetsPets are allowed on request.
Cancellation
+ More- Less
+ More- Less
Getting around
Airports
Lydd (LYX)11.7 mi
Rochester (RCS)33.5 mi
Train
Folkestone Central Railway Station1.7 mi
Eurotunnel UK1.7 mi
+ More- Less
Check rooms and rates
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Rooms and Guests
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